Unlock the potential of AI Agents

Organize your data to set goals and KPIs
Build a compelling AI business case
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Understand how AI agents work
Prepare your knowledge and map out processes
Plan and execute your
onboarding on time
Go live with confidence and
grow your success

Meet your (human) personal AI trainers

Behind every successful transformation is a team of dedicated coaches. Get full training from top CX leaders on how to bring AI to your Customer Service in 2025.
Emme Orazi
Account Executive
Aventus
With a deep understanding of customer needs and a passion for delivering tailored solutions, Emme excels in helping clients navigate complex challenges and achieve their goals related to customer support.
Dariusz Wójcik
Product Development Manager
InPost
Dedicated to developing innovative customer care solutions, Darek focuses on tools that resolve issues in a single interaction. By prioritizing hyper-personalized systems, he aims to deliver exceptional experiences while enhancing the human connection behind every interaction.
Nadzeya Lukashevich
Customer Success & Strategy Manager
Zowie
Experienced leader, passionate about helping customers achieve their goals. She brings a personal touch to her work, ensuring every client feels supported and valued.
Maciek Ciolek
Co-founder
Zowie
As one of the minds behind Zowie, Maciek uses his deep understanding of customer needs and industry trends to drive innovation in customer success. With a visionary approach to AI, he continues to shape the future of CX through impactful leadership and transformative strategies.
Adam Gościniak
Customer Success Manager
Zowie
Customer relationships expert. Driven by a commitment to excellence, he builds lasting relationships that foster mutual growth and success.
Szymon Kamiński
Account Director
Zowie
Experienced leader and strategic thinker. He guides customer to build innovative AI solutions that align with business goals, driving impactful and sustainable success.
Sumaiya Hassan
Customer Success Manager
Zowie
By cultivating strong partnerships and prioritizing client success, she consistently delivers results that inspire trust and confidence.
Marina Makarevich
Senior CSM
Zowie
Senior Customer Success Manager at Zowie, specializing in cultivating strong partnerships and delivering consistent client success.
Zofia Stanek
Customer Success Manager
Zowie
Skilled customer success professional focused on building strong client relationships. Member of Women of Customer Success, advocating for diversity and growth within the industry.
Ryan Morgan
Senior Sales Engineer
Zowie
Dedicated to aligning client needs with technical solutions, Ryan brings a unique perspective that consistently delivers successful outcomes.
Zofia Cichańska
CS Manager
Zowie
Dedicated expert in helping clients maximize the potential of Zowie's AI-powered solutions. With a focus on delivering exceptional value, she ensures the clients achieve their goals and drive success through innovative AI technology.
Aleem Iqbal
Enterprise Account Executive
Zowie
Experienced business professional skilled at managing enterprise-level client relationships. Focused on driving business growth through strategic engagement and personalized support.
Evan Williams
Senior Sales Engineer
Zowie
As a skilled leader and problem-solver. He specializes in designing and implementing technical solutions that drive client growth and satisfaction.
Ifrah Arif
Senior Sales Engineer
Zowie
Providing expert technical insights, Ifrah drives client engagements and delivers successful sales outcomes by aligning innovative solutions with business needs.
Nick Bartkowiak
Senior Sales Engineer
Zowie
Drawing on a blend of technical expertise and business insight, Nick creates tailored solutions that empower clients and foster business growth.
Adrian Hernandez-Liebo
Account Director
Zowie
Known for his strategic mindset, Adrian helps clients achieve success by providing thoughtful guidance and building strong, lasting relationships.
Michał Partyka
CTO
Zowie
A seasoned AI expert, leading engineering teams to develop scalable, impactful technology. Focused on solutions that elevate both customer experiences and operational efficiency.
Jeremi Jak
Group Product Manager
Zowie
With a passion for product innovation, Jeremi excels in crafting strategies that bridge technology and customer needs, driving meaningful outcomes for both businesses and their customers.
Tim Williams
CEO & Founder
hyperIQ
Expert consultant in leveraging AI and data to enhance customer experiences with a proven track record of leading large teams, dedicated to elevating customer satisfaction. Tim excels in integrating business operations to optimize performance, increase efficiency, and drive substantial sales growth.
Jarosław Sokolnicki
CEO & Co-founder
4Enlight
Expert in digital transformation, AI implementation in business, and operational process optimization with over 20 years at Microsoft, where he served as Director of the Microsoft Technology Center. Now leading 4Enlight—a consulting firm specializing in implementing AI-based solutions.
Breanna Moreno
Head of CX
With a decade of experience in the CX industry, including work with brands like True Classic, Breanna leads initiatives at OrderProtection.com and is a founding member of the CartStarts platform for eCommerce leaders.
Maja Schaefer
CEO & Co-founder
Zowie
A visionary entrepreneur and leader recognized for her innovative approach to AI-driven customer service solutions. As the driving force behind Zowie, a platform used by hundreds of clients across the globe, she has garnered acclaim for her achievements, including features in Forbes 30 Under 30 and recognition as one of the 50 most influential women in business.
Frank Rogers
CXO/CTO & Founder
Arroyo360
A Wharton Fintech graduate, author, podcaster, and investor, passionate about empowering innovation and sustainable growth. Frank helps businesses drive digital transformation and optimize customer experience.

Ready to understand and apply the future?

Learn from industry-leading experts. Explore real-world case studies. Gain the knowledge you need to navigate the changing landscape of AI.
WITHOUT MASTERCLASS
Lack of Understanding
Feeling lost in the complex world of AI agents and their real applications.
Overwhelming Complexity
Struggling to navigate the technical details and different approaches.
Uncertain Outcomes
Unsure how to implement AI agents effectively or measure success.
Missed Opportunities
Watching competitors leverage AI while your business stays behind.
WITH
Structured Roadmap & Expert Guidance
Learn AI agent implementation step-by-step with real-world case studies.
Deep Understanding
Gain a clear, practical grasp of AI agent technology, beyond the buzzwords.
Simple, Proven Frameworks
Walk away with practical tools and methods to automate customer service with AI.
Trackable Metrics
Know exactly how to measure impact and optimize your AI strategy for maximum results.

Achieve results that last

Manual support process with no proactive revenue generation.
BEFORE
$3M
IN SUPPORT-DRIVEN REVENUE
22%
AOV BOOST
AFTER
Customer service systems that lack alignment
BEFORE
20%
INSUPPORT-DRIVEN REVENUE BOOST
16%
EFFICIENCY GAIN
AFTER
Overwhelmed support and rising costs, disconnected systems and growing expenses.
BEFORE
70%
OF INQUIRIES AUTOMATED WITH AI
$600K
SAVED ANNUALLY ON SUPPORT COSTS
AFTER

Your roadmap to AI Agents in customer service

PHASE 1
Getting started
Intro
Organize your data
Define your KPIs and goals
and 4 more...
PHASE 2
Preparing strategy
Drafting AI adoption strategy
Enhancing your knowledge base
Mapping out your processes
and 2 more...
PHASE 3
Selecting vendor
Build vs Buy
Features you would expect
Running an effective Proof of Concept
and 2 more...
PHASE 4
Onboarding
Preparing the organization
Setting up the AI Agent
Testing and evaluation
and 2 more...
PHASE 5
Adoption
Monitoring performance and quality metrics
Growing % of covered markets/languages
Growing % of covered topics
and 2 more...
Register to get full agenda
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What is included?

Courses prepared by 15 experienced AI and CX leaders
5 modules from “Getting started” to “Adoption”
30+ video lessons
Unlimited access to all resources
Knowledge test and program certificate